Privacy policy and your rights

tremolynthara is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with Australian law.

Information we collect

We collect information needed to provide and improve our subscription services.

• Contact details such as name, email address, and phone number provided by you.
• Information about your financial planning needs and preferences.
• Usage data from our website, including pages visited and interactions.
• Technical data such as IP address, device, and browser details.

How we use your information

We use your information to deliver, maintain, and improve our services.

• To set up and manage your subscription account.
• To communicate with you about services, updates, and appointments.
• To personalise your experience and recommendations.
• To comply with legal and regulatory obligations in Australia.

Legal basis for processing

We process your data according to Australian privacy law.

Our legal basis includes your consent, contractual necessity, and compliance with regulatory requirements. Data is used only as needed for service delivery.

Sharing information

We share your data only as required for service provision or by law.

• With advisors and staff involved in your planning for service delivery.
• With trusted third-party service providers who help us operate our business.
• With regulators or authorities as required by law or compliance obligations.

Data security

We use industry-standard security measures to protect your information. Access is restricted to authorised personnel only. Data is encrypted and monitored for unauthorised access, and we regularly review our safeguards.

Your rights

You have rights under Australian privacy law regarding your information.

• Access and review the personal data we hold about you.
• Request corrections to incomplete or inaccurate information.
• Ask us to delete your information, subject to retention obligations.
• Withdraw consent or object to certain data uses at any time.

Cookies

Our website uses cookies to improve service and personalise your experience. You can manage cookie preferences through your browser settings.

Cookie policy Cookie policy

Contact us

To exercise your privacy rights or ask questions, please use the details below.

Changes to this policy

We may update this privacy policy to reflect changes in law or our practices. Please check this page periodically for updates.